Return Policy

  1. Eligibility for Returns: Only products that are unused, unworn, unwashed, and in their original packaging with all tags and labels attached will be eligible for return.

  2. Timeframe for Returns: We accept returns within 14 days from the date of delivery. After 14 days, we will not be able to accept any returns.

  3. Return Process: To initiate a return, please send us an email at humaakram5580@gmail.com with your order number, reason for return, and a photo of the product you wish to return. We will review your request and provide you with further instructions.

  4. Shipping Charges: The customer will be responsible for shipping charges for returning the product. We recommend using a reliable shipping service with tracking information as we will not be responsible for lost or damaged items during the return process.

  5. Refund Process: Once we receive the returned product and verify that it is in its original condition, we will process the refund. Refunds will be issued to the original payment method within 7-14 business days.

  6. Exceptions: We do not accept returns for the following products: intimate apparel, swimwear, and any products marked as "Sale" on our website.